1 Information We Collect

Datujudi collects your personal information through several transparent methods aimed at ensuring a safe, seamless, and personalized gaming experience. We do not collect unnecessary information, and every piece of data collected has a clear purpose.

1.1 Information You Provide Directly

When you register an account or use Datujudi's services, we collect the following information:

  • Full name as stated on your identification card or passport.
  • Date of birth for age verification purposes.
  • Active email address for account communications and notifications.
  • Malaysian mobile phone number for SMS verification and communication.
  • Bank account details including bank name, account number, and account holder name.
  • Copies of your identity card, passport, or other identification documents submitted during the KYC process.
  • Bank statement or proof of address for cases requiring further verification.

1.2 Information Collected Automatically

When you access the Datujudi platform via web browser or mobile app, our systems automatically record certain technical information:

  • IP address and approximate geographic location based on that IP.
  • The type of device, operating system, and web browser version being used.
  • In-platform activity history, including games played, total wagering amounts, and session duration.
  • Deposit and withdrawal transaction logs with date and time.
  • Cookie data and session identifiers to maintain your login status.
All information collected is used solely for platform operations, legal compliance, and improving the user experience. Datujudi does not collect data that is irrelevant to the services we offer.

2 How We Use Your Data

Every piece of information collected is used for a specific and responsible purpose. Datujudi ensures your data is used lawfully, fairly, and transparently. Below are the primary purposes for which your personal data is used:

  • Creating and managing your member account, including the registration and login process.
  • Processing deposits and withdrawals securely and accurately to your bank account.
  • Conducting identity verification (KYC) to ensure account security and compliance.
  • Detecting and preventing fraudulent activity, money laundering, and platform abuse.
  • Sending important notifications regarding your account, transactions, and security updates.
  • Providing effective customer support through Live Chat and other communication channels.
  • Improving and developing new platform features based on usage patterns.
  • Complying with legal requirements, regulations, and orders from relevant authorities.
  • Sending promotional information and exclusive offers if you have agreed to receive them.
Datujudi does not use your personal data to make automated decisions that significantly affect your rights without human review. If you have concerns about how your data is used, please contact our support team.

3 Sharing Information With Third Parties

Datujudi takes a highly cautious approach to sharing member information. In general, we do not share your personal data with third parties except in the following clearly defined circumstances:

Recipient Parties Purpose of Sharing Legal Basis
Payment Processors Processing deposits and withdrawals to your bank account Contract Performance
KYC Verification Providers Verifying member identity and age Legal obligation
Cybersecurity Providers Detecting and preventing fraud and security threats Legitimate interest
Relevant Authorities Compliance with legal reporting requirements Legal obligation
Cloud Service Providers Secure data storage and platform infrastructure Legitimate interest

All third parties that receive your data are bound by strict confidentiality agreements and are only permitted to use that information for specified purposes. Datujudi conducts regular reviews of all partners to ensure compliance with our privacy standards.

4 Cookies & Tracking Technologies

Datujudi uses cookies and similar tracking technologies to enhance platform functionality and user experience. Cookies are small text files stored on your device when you visit our website.

4.1 Types of Cookies Used

  • Essential Cookies: Required for core platform operations such as login verification and session security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information on how you use the platform to help us improve functionality and speed.
  • Functional Cookies: Saving your preferences such as language, display settings, and account information for a seamless experience.
  • Analytics Cookies: Helping us understand overall usage patterns in aggregated, anonymized form for platform development purposes.
You can manage or disable non-essential cookies through your web browser settings. However, disabling essential cookies may affect platform functionality and your ability to log in to your account.

5 Your Personal Data Security

Datujudi continuously invests in cybersecurity infrastructure to ensure your personal data remains protected at all times. The technical and organizational security measures we implement include:

  • Data encryption in transit using TLS 1.3 and 256-bit SSL protocols.
  • Data at rest is encrypted using AES-256 standards for all sensitive records.
  • Role-based access control — only authorized staff can access member data.
  • Mandatory two-factor authentication (2FA) for all internal access to data management systems.
  • 24/7 security monitoring with an automated intrusion detection system.
  • Regular security audits by accredited independent third parties.
  • Regular cybersecurity training for all staff who handle member data.
  • Detailed and tested incident response procedures for emergency situations.
While no system is completely risk-free, Datujudi takes all reasonable measures to protect your data. Your trust in us is a responsibility we take seriously.

6 Your Rights as a Platform User

As a Datujudi member, you have certain rights regarding your personal data. We are committed to facilitating the exercise of these rights without unnecessary obstacles:

  • Right of Access: You can request a copy of all personal data we hold about you at any time.
  • Right to Rectification: If any of your information is inaccurate or outdated, you have the right to request a correction.
  • Right to Erasure: Under certain circumstances, you may request that your personal data be deleted from our systems.
  • Right to Object: You can object to the processing of your data for direct marketing purposes at any time.
  • Right to Data Portability: You can request your data in a machine-readable format for transfer to another service provider.
  • Right to Withdraw Consent: You can withdraw consent for data processing for optional purposes at any time.

To exercise any of the above rights, contact our support team via 24/7 Live Chat. Your request will be acknowledged within 24 hours and resolved within 72 working hours for standard cases.

7 Data Retention & Deletion Period

Datujudi retains your personal data only for as long as necessary to fulfill the purposes stated in this privacy policy. The principle of data minimization is our primary guide in determining retention periods.

  • Active account data is retained for the duration your account remains active, plus 5 years after closure.
  • Financial transaction records are retained for a minimum of 7 years for legal compliance purposes.
  • Customer support communication logs are retained for 3 years for reference and service improvement.
  • Analytics cookie data is automatically deleted after 13 months.
  • KYC document copies are retained for 5 years after account closure in accordance with compliance requirements.

Once the retention period expires, your data will be securely deleted or anonymized so it can no longer be linked to your identity.

8 Children's Privacy

The datujudi Platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If we determine that personal data of a minor has been collected without the knowledge or consent of a parent or legal guardian, we will take immediate steps to delete that data and close the relevant account. If you believe a minor has registered an account on our platform, please notify us through our support channels so immediate action can be taken.

9 Links to Third-Party Websites

The datujudi Platform may contain references to third-party services such as payment processors or game providers. Our Privacy Policy applies only to datujudi.net and the Datujudi app. We are not responsible for the privacy practices of any third-party websites or services.

We recommend reading the privacy policy of each third-party service provider you use separately before providing them with any personal information.

10 Amendments to This Privacy Policy

Datujudi reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When significant changes are made, we will:

  • Updating the "Last Updated" date at the top of this document.
  • Sending email notifications to all registered members.
  • Displaying a clear notice within the platform the next time you log in.

Continued use of the datujudi platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you have the right to close your account and stop using the platform.

11 How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your personal data, our team is ready to assist you through the following channels:

  • 24/7 Live Chat directly within the datujudi platform — the fastest way to get a response.
  • The official Datujudi Telegram channel for enquiries that require ongoing follow-up.
  • Email [email protected] for written inquiries that require documentation.
For enquiries specifically related to privacy rights and data deletion, state "Privacy Request" in the subject line of your message so it can be directed straight to our data privacy team for faster handling.
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